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10.3280/RIV2023-085005

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Unstructured Zitierung

Alford, J., Head, B.W. (2017). “Wicked and less wicked problems: a typology and a contingency framework.” Policy and Society 36(3): 397-413.

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Unstructured Zitierung

Andersson, C., Hallin, A., Ivory, C. (2021). “Unpacking the digitalisation of public services: Configuring work during automation in local government.” Government Information Quarterly 39(1).

https://doi.org/10.1016/j.giq.2021.101662


Unstructured Zitierung

Ansell, Ch., Trondal, J. e Øgård, M. (eds). (2017). Governance in Turbulent Times. Oxford: Oxford University Press.

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Unstructured Zitierung

Azzone, G., Caio, F. (2020). In un mare di dati. Milano: Mondadori.


Unstructured Zitierung

Azzone, G., Balducci, A., Secchi, P. (a cura di). 2020. Infrastrutture, coesione sociale e digitalizzazione. Milano: Francesco Brioschi Editore.


Unstructured Zitierung

Carayannis, E., Campbell. (2019). Smart Quintuple Helix Innovation Systems. Cham: Springer.

https://doi.org/10.1007/978-3-030-01517-6


Unstructured Zitierung

Codagnone C., Liva, G., Barcevičius, E., Misuraca, G., Klimavičiūtė, L., Benedetti, M., Vanini, I., Vecchi, G., Gloinson, E. R., Stewart, K., Hoorens, S., Gunashekar, S. (2020). Assessing the impacts of digital government transformation in the EU. Conceptual framework and empirical case studies. Luxembourg: Publications Office of the European Union.


Unstructured Zitierung

Compton, M.E., ‘t Hart, P. (2019). “How to ‘See’ Great Policy Successes. A Field Guide to Spotting Policy Successes in the Wild.” In Compton M.E. and P. ‘t Hart (eds). Great Policy Success. Oxford: Oxford University Press, pp. 1-20.

https://doi.org/10.1093/oso/9780198843719.003.0001


Unstructured Zitierung

Cordella, A., Tempini, N. (2015). “E-government and organizational change: Reappraising the role of ICT and bureaucracy in public service delivery.” Government Information Quarterly 32(3): 279-286.

https://doi.org/10.1016/j.giq.2015.03.005


Unstructured Zitierung

de Bruijn, H., Janssen, M. (2017). Building cybersecurity awareness: The need for evidence-based framing strategies. Government Information Quarterly 34(1), 1-7.

https://doi.org/10.1016/j.giq.2017.02.007


Unstructured Zitierung

Di Giulio, M.,Vecchi, G. (2021). “Implementing digitalization in the public sector. Technologies, agency, and governance.” Public Policy and Administration

https://doi.org/10.1177/09520767211023283


Unstructured Zitierung

Dunleavy, P., Margetts, H. (2015). “Designing Principles for Essentially Digital Governance.” 111th Annual Meeting of the American Political Science Association, San Francisco 3 – 6 September 2015 -- (available at: http://eprints.lse.ac.uk/64125/ accesso 15 febbraio 2022).


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Eriksson, E., Andersson, T., Hellström, A., Gadolin, C., Lifvergren, S. (2020). “Collaborative Public Management: Coordinated Value Propositions among Public Service Organizations.” Public Management Review 22 (6): 791–812.

https://doi.org/10.1080/14719037.2019.1604793


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Etztkowitz H. (2008). The Triple Helix: University-Industry-Government Innovation in Action. London: Routledge.

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European Commission (2021) Digital Economy and Society Index (DESI) 2021. Italy. Brussels: European Commission.


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Gagliardi D., Schina, L., Sarcinella, M.L., Mangialardi, G., Niglia, F., Corallo, A. (2017). “Information and communication technologies and public participation: interactive maps and value added for citizens”, Government Information Quarterly 34 (1): 153-166.

https://doi.org/10.1016/j.giq.2016.09.002


Unstructured Zitierung

Hermus M., Van Buuren, A., Bekkers, V. (2020). “Applying design in public administration: a literature review to explore the state of the art.” Policy and Politics 48(1): 21-48.

https://doi.org/10.1332/030557319X15579230420126


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Kaartemo V., Vargo, S.L., Akaka, M.A. (2017). “A Service-Ecosystem Perspective on Value Creation: Implications for International Business.” In S. Marinova, J. larimo and N. Nummela (eds). Value Creation in International Business: Vol. 2 A SME Perspective. Cham: Springer/Palgrave, pp. 131-149.

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Unstructured Zitierung

Kuhlmann S., Wollmann, H. (2019). Introduction to Comparative Public Administration. Administrative Systems and Reforms in Europe. Cheltenham: Edward Elgar.


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Lindgren I., Madsen, Ch.Ø., Hofmann, S., Melin, U. (2017). “Close encounters of the digital kind: A research agenda for the digitalization of public services.” Government Information Quarterly 36: 427-436.

https://doi.org/10.1016/j.giq.2019.03.002


Unstructured Zitierung

Manzini, E. (2015). Design, When Everybody Design. An Introduction of Design for Social Innovation. Cambridge: The MIT Press.

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Margetts, H., Dunleavy, P. (2013) “The second wave of digital-era governance: a quasi-paradigm for government on the Web.” Philosophical Transactions of the Royal Society (http://dx.doi.org/

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Margetts, H., Naumann, A. (2017). Government as a platform: What can Estonia show the world. Research paper, Oxford: University of Oxford.


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Mazzucato, M. (2014). Lo Stato innovatore. Bari: Laterza.


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McConnell, A. (2010). Understanding Policy Success. Rethinking Public Policy. Basingstoke: Palgrave Macmillan.

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Moretti, E. (2017). La nuova geografia del lavoro. Milano: Mondadori.


Unstructured Zitierung

Moretti, E. (2021). «The Effect of High-Tech Clusters on the Productivity of Top Inventors. » American Economic Review 111(10), 3321-3375.

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Unstructured Zitierung

Osborne, S. P., Radnor, Z., Strokosch, K. (2016). “Co-production and the Co-creation of Value in Public Services: A Suitable Case for Treatment?” Public Management Review 18 (5): 639–653.

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Unstructured Zitierung

Picciotto, R. (2020). “Evaluation and the Big Data Challenge.” Evaluation 41(2): 166-181.

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Plesner U., Justesen, L., Glerup, C. (2018). “The Transformation of Work in Digitized Public Sector Organizations.” Journal of Organizational Change Management 31(5): 1176-1190.

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Ratti, C., Claudel, M. (2017). La città di domani. Come le reti stanno cambiando il futuro urbano. Torino: Einaudi.


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Smedlund, A., Lindblom, A., Mitronen, L. (eds) 2018. Collaborative Value Co-creation in the Platform Economy. Singapore: Springer.

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Unstructured Zitierung

Termeer, C.J., Dewulf, A. (2019). A small wins framework to overcome the evaluation paradox of governing wicked problems. Policy and Society 38(2): 298-314.

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Unstructured Zitierung

Trischler J., J. W. Trischler. (2021). “Design for experience – a public service design approach in the age of digitalization.” Public Management Review, published on-line 11 March 2021, pp. 1-21


Unstructured Zitierung

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Unstructured Zitierung

Vecchi, G. (2020). "Le politiche amministrative: continuità e discontinuità nei processi di riforma." in Capano-Natalini (a cura di). Le politiche pubbliche in Italia. Bologna: Il Mulino, pp. 27-41.